For all inquiries including press, wholesale, custom products/colors, customer service or general questions, please contact firstname.lastname@example.org
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Please read below in regards to returns/exchanges:
All of our products are hand made, cut to order, and because of the nature of leather and other natural materials, one-of-a-kind. We understand that it is sometimes hard to tell what an item looks like based on pictures and descriptions alone. For this reason, we strive to describe the items as best as possible and feature photographs that are representative of the items.
If you decide that you are not satisfied with your All Hands order, we will accept returns or exchanges of products in their original, unworn condition, and in their original packaging.
Upon receiving your order, you have three (3) days to contact All Hands to make us aware of your intention to return the item at email@example.com and ship the item back.
There will be a restocking fee of 10% of the item. This is to cover administrative fees charged to All Hands by third party software used to handle the initial charge and reversal of the charge for the item.
We recommend shipping via FedEx, UPS, or DHL as we are not responsible for any packages lost in transit.
All refunds will be processed once we receive and verify the condition of the returned items.
Overseas customers are responsible for all duties and taxes on items purchased.
If you have a special situation that you feel may warrant an extended return window, please contact firstname.lastname@example.org to discuss the details of your situation.